Six Sigma

Six Sigma is a highly disciplined process that helps us focus on developing and delivering near-perfect products and services. Today's competitive environment leaves no room for error. Manufacturers must delight their customers and relentlessly look for new ways to exceed their expectations. This is why Six Sigma Quality has become a norm.

The central idea behind Six Sigma is that if you can measure how many "defects" you have in a process, you can systematically figure out how to eliminate them and get as close to "zero defects" as possible. To achieve Six Sigma Quality, a process must produce no more than 3.4 defects per million opportunities.

Key concepts of six sigma

Critical to quality - most important attributes to customer
Defect - Failing to deliver what customer wants
Process capability -What the process can deliver
Variation -What the customer ses and feel
Stable operations -Ensuaring consistent processes to improve what the customer sees and feel
Design for six sigma-Designing to meet customer needs and expectations.

Hamburger University

Hamburger University – McDonald’s Center of Training Excellence

This is a university owned by McDonald's Corporation which has more concern on consistant restaurant operations procedures, service, quality and cleanliness. It has become the company’s global center of excellence for McDonald’s operations training and leadership development.It was founded by Fred Turner, McDonald's former chairman and Ray Kroc's, first grillman in 1961.In that year 14 students graduated from this university.Today, more than 5,000 students attend HAMBURGER UNIVERSITY each year.

McDonald's is the first restaurant company to develop a global training centre.They are investing in training because they consider satisfaction of their people as a responsibility of the company and a key element in their business process

Have you heard about Nissan's Eco-friendly vehicles?There are 4 categories.
1.Fuel Cell Vehicle(FCV)
2.Hybrid Vehicle(HV)
3.Low Emmision Vehicle(LMV)
4.Compressed Natural Gas Vehicle(CNGV)

Features
FCV -sole emmision is water.
HV -low CO2 emissions and clean exhaust gas emissions.
LEV -75% fewer exhaust emissions than the level of the 2005 exhaust emissions standards.
CNGV-The amount of NO2 emissions from compressed natural gas vehicles (CNGVs) are considerably less than those from vehicles that rely on diesel

How to build a winning team

Although all managers accept that team working is the key to success, most of them are uncertain how to achieve it. Team-building is generally agreed to be a prerequisite for the development of an effective team. But it is a long term process and must be a part of the organization culture.

The first step in building effective teams would be to agree on a common purpose and ensure that everyone in the company understand that. Establishing who is responsible for each element in attaining that shared purpose is the second key step. Having understand the strengths and weaknesses of the staff, the third step is to close any skill gap. There is often no need to recruit additional staff. If u look closely you can find the skill already there although some additional training is required. The final step would be evaluating the impact on any changes made. Having decided on objectives and taken action, you need to measure the extent to which those actions have helped you reach the objectives.

Hi all,

Have you heard about "Toyota Saftey"?It is a new step carried out by Toyota with the motto "Toward realizing zero fatalities and accidents".

Although automobiles allow us to dream they are also accompanied by social problems like environmental problems, traffic accidents and congestion.Toyota invested on Toyota Safety in order to address those issues.For an example, Toyota is continuously implementing various traffic safety educational activities toward the public through its safe driving techniques course for drivers and safety educational activities for children.

In thier effort to make safer automobiles the key aspect is thier pursuit of real safety. Real safety refers to thier pursuit of safety performance based on various accident examinations and analysis actually occuring in society.


This is just a very little about that massive process.

If you visit the Toyota site you can see more details.

Management 4 all

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