Tuesday, November 07, 2006

Hamburger University

Hamburger University – McDonald’s Center of Training Excellence

This is a university owned by McDonald's Corporation which has more concern on consistant restaurant operations procedures, service, quality and cleanliness. It has become the company’s global center of excellence for McDonald’s operations training and leadership development.It was founded by Fred Turner, McDonald's former chairman and Ray Kroc's, first grillman in 1961.In that year 14 students graduated from this university.Today, more than 5,000 students attend HAMBURGER UNIVERSITY each year.

McDonald's is the first restaurant company to develop a global training centre.They are investing in training because they consider satisfaction of their people as a responsibility of the company and a key element in their business process

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