Monday, March 26, 2007

Balance Score Card

The Balance Score Card transforms organization's vision into a variety of measures which are relevant to achieve results. This will identify control mainly based on 4 areas reflecting strategy in performance.


Development of Balance Score Card

  • What are the expectations of shareholders
    • ------Financial Perspective
  • How we are going to achieve (how to satisfy customer)
    • ------Customer Perspective
  • What is the approach
    • ------Internal Business Perspective
  • Who is involved
    • ------Learning and growthPerspective

1 comment:

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